Legal
Refund Policy
Courses are digital content, delivered the moment you pay. Once unlocked, a purchase is final — but a payment that went wrong is always put right.
Last updated 16 August 2026
The short version
A course is unlocked on your account the instant your payment succeeds, and cannot be returned. We do not refund a change of mind. We do refund duplicate payments, money taken without access being granted, and anything charged in error.
1.Why purchases are final
What you buy from Webphiser Edu is digital content, and it is delivered in full the moment the payment goes through — the lessons, notes and e-books in that course become viewable on your account immediately. There is nothing to return and no way to un-see it, which is why the sale is final once access has been granted.
Check before you pay. Every course page lists what is inside it, how many lessons there are, and how long your access lasts. Many courses have free lessons, and the practice quizzes are free to everyone — use them to be sure the teaching suits you before buying.
2.When we do refund
We refund in full, without argument, in these cases:
- Duplicate payment. You were charged more than once for the same course — we refund every extra charge.
- Money taken, nothing unlocked. The amount left your account but the course never appeared. Tell us and we will either grant the access or return the money, whichever you prefer.
- Wrong item charged. You were charged for something you did not choose, or for the wrong amount.
- We withdrew the course. If we permanently remove a course you have paid for while your access is still valid, we refund the unused part of it without you having to ask.
3.When we do not
- You changed your mind, or bought the wrong course by mistake and have already opened it.
- You did not find time to study, or did not finish the course before your validity ended.
- The course did not produce the exam result you hoped for. We teach; we cannot promise an outcome.
- Your phone, your internet connection or your storage prevented you from watching. We will help you get it working.
- Your account was terminated for breaking the Terms & Conditions — in particular for sharing or re-uploading course content.
4.Subscriptions
Subscriptions to the community, AI Tutor and doubt-solving run for a fixed term and are not refundable part-way through. Nothing renews automatically, so there is no recurring charge to cancel — a subscription simply expires at the end of the period you paid for.
A free trial is available once per student. Take it before you subscribe.
5.How to raise a refund
Write to sachinstudycentre6@gmail.com or call +91 98765 43210 within 7 days of the payment, and include:
- the phone number registered on your account;
- the payment reference or the UPI transaction ID;
- the date, the amount, and what went wrong.
We reply within 3 working days. An approved refund goes back to the original payment method — we cannot send it anywhere else — and takes a further 5 to 7 working daysto appear, depending on your bank. Razorpay's processing fee is not deducted from what you are owed.
6.Payment stuck or debited twice?
Do not raise a chargeback with your bank first — it freezes the amount for weeks and we cannot resolve it while it is open. Contact us and, in most cases, we settle it the same day.
